JS COMPANIES & SERVICES
FAQ's

JS Logistics receives numerous inquiries from potential and existing customers who have questions about our company and how to access the services we offer. This section provides answers to many of the questions asked.

General Questions
> What does JS specialize in?
> What service areas does JS cover?
> What services are offered?
> Must I have an account to use your services?
> Do you offer custom programs?
> Can I view my inventory on-line?


Express Courier & Trucking
> How is JS different than other courier service companies?
> Doesn’t FedEx and UPS provide the same service?
> Can we do e-commerce?
> Does JS offer dock-high truck service?
> How do I set up an account?
> Can more than one person in our office be set up for our account?
> What do I need to order on-line?
> If I do a one time delivery on-line, do I still need to set up an account?
> How do I know my order has been processed or received?
> How can I find the status of my delivery? or proof of my delivery?
> Why am I charged fuel surcharge?
> How do I change my account info?
> Can I receive a print out of my deliveries before bill arrives?


Warehousing & Cross-Docking
> Can I drop-ship product with fulfillment done by JS?
> What are JS Distribution & Cross-Docking services?
> Do your distribution services have specific inventory criteria?
> What are your limits for product handling or storage?
> How do I obtain a quote?
> What happens if I accept the quote?
> How will I notify JS Warehousing of the need to order some of my product?
> Am I able to view my orders or inventory?
> What other capabilities come with your web site?
> What about reports?


Records Management
> How does your Records Management program work?
> How do I obtain a quote?
> What happens if I accept the quote?
> How will I notify JS Warehousing of the need to order some of my product?
> Am I able to view my orders or inventory?
> What other capabilities come with your web site?
> What about reports?